Aetna and ABA in Essex County: hours and renewals
Learn how Aetna covers ABA therapy in Essex County NJ, including session hours, authorization renewals, and provider options. Practical steps for families.
Published · Essex County, New Jersey
Understanding Aetna's role in ABA coverage
If you are an Essex County family with an autistic child who has NJ FamilyCare, your coverage is managed by one of the state's contracted plans. Aetna is one of those plans (along with Horizon NJ Health, Wellpoint, Aetna Better Health of NJ, and UnitedHealthcare Community Plan). This article focuses on Aetna's specific rules for applied behavior analysis (ABA) therapy hours and authorization renewals. Remember: the information is based on New Jersey's system. Always call Aetna's member services to confirm details for your child's plan.
How ABA hours are determined
There is no fixed number of ABA hours for all children. The number of hours your child receives depends on a formal assessment by a board certified behavior analyst (BCBA) and the goals set in the treatment plan. For children under age 3, the New Jersey Early Intervention System coordinates evaluations and writes the initial plan. For children 3 through 20, PerformCare (the single access point for the Children's System of Care) is the gatekeeper. After age 21, the Division of Developmental Disabilities (DDD) takes over.
When Aetna is your plan, the assessor submits the recommended hours to Aetna for authorization. Aetna reviews the medical necessity and may approve a specific number of hours per week or per month. You can ask your BCBA for a copy of the treatment plan and the authorization letter. If you think the approved hours are too low, you have the right to request a reconsideration or an appeal. Be aware: Aetna may require periodic progress reports to justify continued hours. No two situations are identical, and wait times for reviews vary.
Authorization renewals: step by step
Initial authorization
Before ABA can start, your provider must obtain an initial authorization from Aetna. This typically requires:
- A diagnosis of autism spectrum disorder from a qualified professional (such as a developmental pediatrician or a psychologist).
- A completed ABA assessment and treatment plan.
- A referral from PerformCare if the child is 3 or older.
- For children under 3, an Individualized Family Service Plan (IFSP) from Early Intervention.
Your provider will submit these to Aetna's behavioral health department. You should follow up with your provider to ensure submission happened and ask for the authorization number.
Renewal process
Most Aetna authorizations for ABA therapy last a set number of months, often 6 or 12 months. About 30 to 60 days before the authorization expires, your provider will start the renewal. This usually requires:
- A new progress summary showing how the child is meeting goals or adjusting to new ones.
- An updated treatment plan with recommended hours for the next period.
- Any new assessments if needed.
Your provider sends these documents to Aetna. You can call Aetna's member services (look on the back of your insurance card) to check the status of the renewal. If you do not hear back in a few weeks, ask your provider to follow up. If the renewal is denied, you have appeal rights. The New Jersey Department of Banking and Insurance also handles complaints about insurance plans.
Finding ABA providers in Essex County
Essex County has 79 ABA providers registered on the federal NPPES registry. Nineteen of the county's 22 municipalities have at least one provider physically located in the town. Even if your town is among the three without one, every home in Essex County is within 7 miles of a provider. The towns with the most registered providers are Newark (10), Bloomfield (7), Livingston (7), East Orange (6), Maplewood (5), and West Orange (5).
To find an Aetna network provider, start by using Aetna's online provider finder (log in to your account) or call their customer service. You can also search the NPPES registry by zip code or city and then cross check with Aetna's network. Because Aetna is a managed care plan, you should avoid out of network providers unless you are willing to pay higher costs or your plan has an exception. When you contact a provider, ask specifically if they accept Aetna Better Health of NJ (which is the Medicaid product) and if they have current openings. Wait times and availability vary.
School districts and ABA
Many children with autism receive ABA both at home and at school. Essex County has numerous school districts that may coordinate with your ABA provider. These districts include: Belleville Public School District, Bloomfield Township School District, Cedar Grove Township School District, East Orange School District, Essex Fells School District, Glen Ridge Public School District, Irvington Public School District, Livingston Board of Education School District, South Orange-Maplewood School District, and Millburn Township School District.
If your child has an Individualized Education Program (IEP), you can request that the school district's child study team consider ABA goals. However, the school district is not required to provide the same ABA therapy that you receive through Aetna. The IEP may include related services like behavioral support, but it is separate from your insurance authorization. Talk to your child's school and your ABA provider about coordinating schedules to avoid conflicts.
What to do if you have questions
Aetna's rules for ABA hours and renewals can be confusing. Start with these practical steps:
- Call the member services number on your Aetna card. Ask for the Behavioral Health department and request a summary of your child's ABA benefits, including how hours are calculated and how often renewals are needed.
- Ask your ABA provider's billing coordinator to walk you through the authorization process. They do this daily and know what Aetna requires.
- If your child is 3 to 21, keep PerformCare's contact information handy. They can help with referrals and appeals.
- For children under 3, contact the New Jersey Early Intervention System for your area. Use the NJ EIS county coordinator list.
Be honest with yourself and your team about what is uncertain. No one can guarantee a specific number of hours or a fast renewal. But by understanding the system, you can advocate effectively for your child.
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